Your privacy is our priority. This document clearly explains how janjibayar collects, uses, stores, and protects your personal information. We are committed to keeping your data safe at all times and ensuring it is never misused in any way.
Six key pillars that prove janjibayar is a platform that truly safeguards its users' privacy.
All data you submit to janjibayar — from personal information to financial details — is protected with 256-bit SSL encryption. This means no third party can intercept or read your data in transit.
Your data is stored on servers protected by multi-layered firewalls and is accessible only by authorised personnel. Our systems comply with PCI-DSS standards for financial data protection and are regularly audited by independent parties.
You have full rights to access, correct, and request deletion of your personal data at any time. The process is straightforward and we are committed to handling your requests within the set timeframe without unnecessary hassle.
Janjibayar has never and will never sell your personal information to any third party for marketing or commercial purposes. Your data belongs to you, and we only use it for purposes you have consented to.
The janjibayar Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data collection and processing practices meet applicable local legal requirements.
In the event of any security incident involving your data, janjibayar will notify you within 72 hours. We will not conceal security incidents and will take immediate remedial action to protect your account.
This Privacy Policy ("Policy") describes the personal data collection and processing practices of janjibayar ("we", "Platform") for all users who access or use our services through the janjibayar.app website and related mobile applications.
By registering an account or using any janjibayar services, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform. This Policy forms part of our Terms and Conditions and should be read together with that document.
This Policy applies to all information we collect through the website, mobile app, email communications, live chat sessions, and any other interactions you have with the janjibayar platform. We only process personal data where a valid legal basis exists to do so.
Janjibayar collects various types of information depending on how you interact with our platform. Below is a comprehensive summary of the data we collect:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Registration form / KYC |
| Contact Information | Email address, phone number, full address | Account registration |
| Financial Data | Bank account number, bank name, e-wallet | Deposit / withdrawal process |
| Technical Data | IP address, browser type, operating system, device | Automated server logs |
| Activity Data | Game history, betting records, transactions | In-platform activity |
| Communication Data | Live chat records, support emails, complaints | Support interactions |
We do not collect sensitive information such as biometric data, medical records, or religious beliefs unless specifically required by law or for identity verification purposes agreed to by you.
Every piece of data we collect has a clear and legitimate purpose. janjibayar uses your personal information for the following purposes:
Janjibayar does not sell, rent or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may share your information, all of which are carried out under strict controls:
All third parties we work with are required to sign data processing agreements obligating them to protect your information to the same or higher standard as this Privacy Policy.
We continually invest in security infrastructure to keep your data safe. The following are the security layers we employ at janjibayar:
While we take all reasonable steps to protect your data, no security system is entirely perfect. You also play an important role by keeping your password and account login credentials secure.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by janjibayar:
You have the right to request a copy of all personal data we hold about you. We will provide this information within 21 working days from the date the request is received.
If your data is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances. This request is subject to legal retention obligations that may require us to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time. Once your objection is received, we will immediately stop using your data for that purpose.
You have the right to receive your personal data in a machine-readable format so it can be transferred to another service provider of your choice.
Janjibayar uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your browser settings at any time. However, disabling certain cookies may affect the functionality or user experience of the janjibayar platform.
Janjibayar retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we will retain your data for the following periods based on legal and business requirements:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
The janjibayar platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that data of an underage individual has been collected without appropriate consent, we will take immediate action to delete that information and close the associated account.
If you believe your child or any minor has registered an account on our platform, please contact our support team immediately so we can take the appropriate remedial action.
Janjibayar reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or service improvements. The "Last Updated" date at the top of this document will always reflect the latest version.
For material and significant amendments, we will notify you via an in-platform notice, email or app notification at least 14 days before the changes take effect. Continued use of the platform after the amendment effective date constitutes your acceptance of the revised Policy.
We encourage you to review this page regularly to stay informed about how we protect your information. Archived versions of previous Privacy Policies are available upon request from our support team.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, janjibayar's Data Protection Officer (DPO) team is ready to assist you.
You may contact us via:
We are committed to handling every privacy enquiry seriously and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory body.
Over 500,000 members have trusted janjibayar with their data. With 256-bit SSL protection, Malaysia PDPA compliance, and a transparent privacy policy, you can play with peace of mind and no privacy risks.